Privacy Policy

ARKON LLC, doing business as Arkon Performance ("Arkon Performance," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.arkonperformance.com, book a call with us, or communicate with us by phone, email, or text message.

Information We Collect

Information you provide to us:

• Your name, email address, and phone number
• Your business name and any details you share in forms, booking requests, or messages
• Information you provide during calls or project work

Information collected automatically:

• Basic website usage data such as pages visited, browser type, device type, and IP address
• Information collected through cookies and similar tools, including the Meta (Facebook) Pixel, which helps us measure ad performance and show relevant ads

How We Use Your Information

We use your information to:

• Schedule and confirm strategy calls and appointments
• Send appointment reminders and project updates
• Respond to your questions and provide our services
• Send marketing messages about our services, only if you have opted in
• Improve our website, services, and advertising

SMS / Text Messaging

If you opt in to receive text messages from us, we will use your phone number to send the types of messages you agreed to (informational messages such as appointment reminders and project updates, and/or marketing messages such as service offers). Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Your Information

We do not sell your personal information. We may share information only:

• With service providers who help us run our business (for example, our CRM, scheduling, email, and messaging platforms), who may use it only to provide services to us
• When required by law or to protect our rights
• In connection with a merger, sale, or transfer of our business

Cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website work.

Data Security

We use reasonable measures to protect your information. No method of transmitting or storing data is 100% secure, but we work to keep your information safe.

Data Retention

We keep your information only as long as needed to provide our services, meet legal requirements, and resolve disputes.

Your Choices

• Text messages: Reply STOP to any message to opt out.
• Emails: Click "unsubscribe" in any marketing email.
• Access or deletion: Email us to request a copy of your information or ask us to delete it.

Children's Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

ARKON LLC dba Arkon Performance
Eau Claire, WI
Email: support@arkonperformance.com
Phone: (715) 200-3375